The fintech company said the new location is now open to the public and is designed to provide users with in-person assistance and a more seamless service experience.
OPay has announced the opening of a new office in Kaduna, expanding its physical presence in Nigeria as part of efforts to improve customer support and accessibility. The fintech company said the new location is now open to the public and is designed to provide users with in-person assistance and a more seamless service experience.
In a statement shared on June 11, OPay celebrated the launch with a promotional message encouraging customers to visit the office for support services. The company also engaged its audience with a light interactive tone, inviting users who correctly guessed the location to “shine,” reflecting its ongoing focus on community engagement and brand interaction.
The Kaduna office opening signals OPay’s continued investment in expanding its offline infrastructure alongside its digital financial services platform. By increasing its physical footprint, the company aims to strengthen customer trust, improve service delivery, and provide additional support channels in key Nigerian cities.
The move comes amid rising competition in Nigeria’s fintech sector, where operators are increasingly blending digital platforms with physical service points to enhance user experience and deepen market penetration.
