The move is expected to enhance efficiency, convenience, and accessibility for citizens and businesses seeking ZMA services.
The Zambia Metrology Agency (ZMA) has officially launched its services on the Government Service Bus (GSB) through the ZamPortal, marking a major milestone in Zambia’s digital transformation efforts. The move is expected to enhance efficiency, convenience, and accessibility for citizens and businesses seeking ZMA services.
During the launch, Ms. Kasali Musenge, Government Chief Technical Officer at Smart Zambia, underscored the importance of collaboration across the public sector to strengthen digital service delivery. She emphasized that government institutions must continue working together to ensure systems integration and citizen-centered services.
By integrating ZMA services onto the GSB, the government aims to enable seamless data sharing across platforms, transforming how the agency delivers its services. This step promises faster, more efficient, and more convenient access for users, reflecting the government’s commitment to building an integrated digital ecosystem that improves public service delivery for all Zambians.
The launch of ZMA services on the GSB can be accessed via the ZamPortal, providing the public with a streamlined digital gateway for government services.

